2021 Survival Skills for Tourism
Small Business New Year's Resolutions During a Pandemic
We know it’s a challenge and a huge commitment to get your technical ducks in a row. We’re doing it too. And we are here to help. There is no choice. Embrace technology or die.
2021 survival skills for tourism and small businesses in Canada is best depicted in the pandemic words of 2020 like pivot, adapt, rebrand, and restructure. However, one thing is for certain, all these words add up to one bleak answer - change or die. Blunt right! Well... suck it up. These times call for blunt messaging.
STOP The BS
I cannot speak for you or for anyone else, but I absolutely cannot stand candy coating a bad situation, making false promises and churning out spin. I prefer the tell-it-like-it-is model, no matter how much it hurts. Say it like it is please, so I can do what I need to do on my end to prepare, combat, change and/or redirect the situation.
Take Responsibility
I believe everyone is responsible for themselves. I am not interested in waiting for tourism associations and Governments to fix my problems on the front line of life, and with my business. Waiting is a big waste of valuable time and a recipe for disaster.
However...
“Always listen to experts. They'll tell you what can't be done, and why. Then do it.” ―
Below are ten 2021 survival skills and New Year Resolutions which I, and some of my colleagues, have shared with each other in preparation of 2021.
(1) Snail Mail
A year ago tourism was in demand. Travellers were in abundance. Some destinations did not have to work too hard to be busy as the supply of tourists was bountiful. 2021 is different. Now everyone of those visitors is second guessing travel priorities. During the pandemic new habits have formed. Now is a time to connect on a deeper level with your database. The return of snail mail, old school or not, is a 2021 survival skill for tourism. Personal hand written notes will have a big impact on a population in isolation.